Frequently asked questions about Mercaflux

Mercaflux is a cloud ERP system specifically developed for wholesalers, importers and exporters in the fresh produce and food sector. It integrates all business processes, from purchasing and sales to inventory management, traceability and invoicing, in one platform.

Mercaflux was developed by 4 Business Software, a Belgian IT company with over 30 years of experience in the fresh produce and food sector. We have been working for decades with wholesalers, importers, exporters and auctions in vegetables, fruit and fresh produce.

Mercaflux is ideal for small and medium-sized wholesalers, importers and exporters working with fresh food products such as vegetables, fruit, flowers or fish. Both purely Belgian trading companies and businesses with international activities.

Generic ERP systems are not built for the specific requirements of the fresh produce sector. That means you either have to pay for expensive customisation or make compromises in how you work. Mercaflux was built from the ground up for your sector: parameters such as variety, origin, grade and lot management are built into the system as standard.

No. Mercaflux is scalable and suitable for both smaller trading companies and larger import-export businesses. We tailor the system to the size and needs of your business.

Mercaflux offers: sales and purchasing management, order management, lot registration and lot management, inventory management, returnable packaging management, traceability, an automated ordering process, CRM, invoicing (including Peppol), reporting and dashboards, a mobile app for tablet, and connections via API and EDI.

Yes. In addition to the desktop version via the browser, Mercaflux has a tablet app specially developed for use in the warehouse. You can scan incoming goods using your tablet’s camera, among other things.

Lot management means you register every incoming or internal lot with all its relevant characteristics: variety, origin, grade, packaging, shelf life, and so on. You always know what you have in stock, what the status of each lot is and when it needs to be declared. Essential for fast trading in fresh produce.

Yes. Mercaflux accurately tracks crates, pallets and trays. Both what you have outstanding with customers and what you are due to receive from suppliers. This helps you avoid disputes and losses.

Yes. Mercaflux supports electronic invoicing via the Peppol network, keeping you compliant with current Belgian regulations on mandatory e-invoicing.

Yes. In Mercaflux you manage all customer information in one place: contact details, purchase history, linked quotes, orders and invoices. Automated reminders and notifications help you follow up at exactly the right moment.

Mercaflux offers extensive reporting capabilities: from management overviews and sales analyses to inventory reports and financial summaries. Via a connection with Power BI, you can go even deeper in your data analysis.

Yes. Mercaflux runs entirely in the cloud. You do not need your own servers or local installations. As long as you have an internet connection, you can log in anywhere and at any time: in the office, at home, in the warehouse or on the road.

Absolutely. 4 Business Software takes the security of your business data very seriously. All data is stored and transmitted in encrypted form. You also always have the most recent version of Mercaflux, without having to perform updates yourself.

Yes. Mercaflux has connections with popular accounting packages such as Exact Online. Using a different package? Via our open API, most systems can be integrated. Get in touch to discuss the possibilities.

Yes. For companies working with supply chain partners that use EDI, Mercaflux offers EDI connections for automatic data exchange.

Yes. Mercaflux can import auction data, allowing you to work quickly and accurately based on current supply and pricing information.

Yes. Via Mercaflux’s data connections, you can visualise your business data in Power BI for advanced reporting and analysis.

We guide you from A to Z. After the intake meetings, we configure the system to fit your business, test everything thoroughly and train your team. We only go live when you are ready.

The implementation time depends on the size and complexity of your business and the desired configuration. We discuss this during the intake meeting and draw up a realistic schedule together.

Yes. Training your team is always part of the implementation. We make sure that everyone, from administration to warehouse staff, can work smoothly with Mercaflux.

Yes. We have experience with migrations from existing systems. During the implementation, we discuss together which data needs to be transferred and how to make that process as smooth as possible.

Yes. After the implementation, our team remains available for questions, technical support and further guidance. You are never on your own.

Yes. As cloud software, you automatically receive all new features and improvements to Mercaflux, without having to install or update anything yourself.

Mercaflux works on the basis of a monthly licence tailored to the number of users and the modules you need. Because every business is different, we always prepare a custom proposal. Request a free demo for a no-obligation pricing discussion.

We offer a free demo in which we demonstrate Mercaflux live based on your sector and business type. This lets you judge for yourself whether the system suits you, before making a decision.

During the demo, we show you Mercaflux in action, specifically for the fresh produce sector. We address your questions, discuss your specific needs and workflow, and explain how the implementation would proceed. No obligation, no commitments.

No. We work transparently: the implementation, training and monthly licence are clearly discussed and agreed upon in advance.

The implementation cost is discussed separately and depends on the scope of the project. We are always transparent about this before we start together.